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  1. VS Trader Support
  2. General

General

Account Functions

  • Why didn't I receive the email?
  • How to reset the app password
  • Is my personal information safe with VS Trader ?
  • Can I close my account whenever I want?
  • My account was hacked - What do I do?
  • Do you provide demo accounts?
See all 14 articles

Deposit/Withdrawal

  • What is the minimum deposit to open a VS Trader account?
  • What should I do when my withdrawal has not arrived?
  • What if my bank account has been closed or is canceled and cannot accept transfers?
  • How long does it take for the withdrawal to arrive?
  • How can I deposit funds?
  • Why was my credit or debit card deposit rejected?
See all 15 articles

Trading Rules

  • Limit & Stop Level
  • About Market Monitor
  • Why is my pending order not executed successfully ?
  • What is overnight interest or “Swap” and why is it charged 3 times ?
  • How do I calculate the margin required on hedged positions ?
  • Margin Calculation
See all 10 articles

Copy Trading

  • Settlement Rules for Copy Trading
  • Copy Trading Mode and Setup
  • Master Trader Application, Upgrade and Retention
  • Difference between a Master trader and a Follower trader
  • Introduction to Copy Trading
  • VS Trader Copy Trading Master Trader Agreement

Announcement

  • Market Holiday Schedule

FAQ

  • How to contact us ?
  • How can I test the network speed of my VS Trader connection?
  • What is the minimum deposit to open a VS Trader account?
  • Do you charge any fees for trading?
  • Why can't I close my position?
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